Privacy Policy

PRIVACY POLICY

Last Updated: November 10, 2026

1. INTRODUCTION

At CILTAVO, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, browse our press-on nail products, make a purchase, or interact with our services.

As described in this Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share certain personal information with third parties, including advertising partners, for purposes such as providing more relevant advertisements, measuring advertising performance, and other purposes described in this policy.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy, subject to your rights and choices under applicable privacy laws.

2. PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information when you interact with our website and services.

Personal Information You Provide

This may include:

Name and contact information.
Email address and phone number.
Billing and shipping addresses.
Order details and purchase history.
Shopping cart and checkout information.
Customer service communications and inquiries.
Payment-related information processed through our payment service providers.

Device and Browsing Information

When you visit our website, we may automatically collect certain technical and browsing information, including:

IP address and general location information derived from your IP address.
Browser type and device information.
Operating system and technical identifiers.
Pages visited and browsing activity.
Product views and search activity.
Shopping cart and checkout interactions.
Website usage and interaction information.

Cookies and Similar Technologies

We may collect personal information through cookies, pixels, scripts, APIs, and similar tracking technologies.

These technologies may collect information about your browsing behavior, product interactions, shopping activity, advertising interactions, and purchases.

The information collected depends on the technologies enabled on our website, your privacy settings, and the consent choices available to you.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information for the following purposes:

To process, confirm, and fulfill your orders.
To arrange shipping and provide order tracking information.
To process payments and manage transactions.
To communicate with you regarding purchases, returns, and customer service requests.
To respond to your questions and provide customer support.
To send promotional communications where permitted and where required consent has been obtained.
To improve our website, products, services, and shopping experience.
To analyze website traffic and customer browsing behavior.
To measure advertising performance and attribute purchases to advertising campaigns.
To optimize advertising activities and campaign performance.
To support interest-based and targeted advertising where permitted by applicable law and your privacy choices.
To detect, prevent, and investigate fraudulent transactions or unauthorized activities.
To comply with applicable legal obligations.

4. HOW WE PROTECT YOUR PERSONAL INFORMATION

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Payment transactions are processed through secure payment service providers. We do not intentionally store complete payment card information on our website unless necessary and permitted through our payment processing arrangements.

Although we take reasonable precautions to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. HOW WE SHARE YOUR PERSONAL INFORMATION

We may share certain personal information with trusted third-party service providers and business partners when necessary to operate our website, provide our services, fulfill orders, and support advertising activities.

These third parties may include:

Payment Processors

We share necessary transaction information with payment service providers to process payments and help prevent fraudulent transactions.

Shipping and Fulfillment Partners

We share relevant order and delivery information with shipping providers to deliver your purchases and provide tracking services.

Website and Analytics Providers

We may share certain website usage and technical information with service providers that help us operate our website, analyze traffic, and improve website performance.

Advertising Partners

We may share certain personal information with third-party advertising partners, including AppLovin, to support advertising measurement, attribution, analytics, campaign optimization, and interest-based advertising.

Depending on the advertising technologies enabled on our website and your privacy choices, these advertising partners may collect or receive information about your interactions with our website.

The information shared may include:

IP address and device information.
Browser type and operating system.
Website browsing activity and product viewing events.
Product searches and shopping interactions.
Shopping cart and checkout-related events.
Purchase-related events and transaction information.
Advertising interaction and measurement information.
Other information collected through cookies, pixels, scripts, APIs, or similar technologies.

AppLovin and its related advertising services may process this information for advertising measurement, attribution, analytics, campaign optimization, interest-based advertising, and improving their advertising services.

For more information about AppLovin's collection and use of your information, visit:https://legal.applovin.com/privacy/.

Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for monetary payment.

However, certain disclosures of personal information to advertising partners for targeted or interest-based advertising may be considered a "sale," "sharing," or "targeted advertising" under certain U.S. state privacy laws.

Depending on where you live, you may have the right to opt out of these activities.

If you would like to exercise this opt-out right, you may use the applicable privacy preference or opt-out mechanism available on our website or contact us using the information provided in this Privacy Policy.

Where required by applicable law, we provide mechanisms to allow individuals to opt out of the sale or sharing of personal information or its use for targeted advertising.

Third-party service providers are expected to process personal information only as necessary to provide their services and in accordance with applicable contractual and legal requirements.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, scripts, APIs, and similar tracking technologies to support website functionality, improve your browsing experience, analyze website traffic, and facilitate advertising activities.

These technologies may collect information such as:

IP address and general device information.
Browser type and operating system.
Pages visited and browsing activity.
Product views and shopping cart interactions.
Checkout and purchase-related events.
Advertising interactions and website performance information.

AppLovin Tracking Technologies

We may use AppLovin-related tracking technologies, including pixels, cookies, scripts, APIs, or similar integrations, depending on the technologies enabled on our website.

AppLovin and its related advertising services may process certain information about your interactions with our website for advertising measurement, attribution, optimization, analytics, interest-based advertising, and improving their services.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Cookie Consent and Preferences

Where available, our website provides a cookie consent banner or comparable mechanism that allows visitors to review and manage their cookie preferences.

You may be able to accept or reject non-essential tracking technologies through the available consent options.

Where required by applicable law, non-essential tracking technologies will not be activated before the necessary consent is obtained.

Where available, you may also change or withdraw your consent through the Cookie Settings mechanism on our website.

Please note that disabling certain cookies may affect some website features and functionality.

Global Privacy Control (GPC)

We respect recognized privacy preference signals, including Global Privacy Control (GPC), where required by applicable law.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out of activities that may be considered a "sale" or "sharing" of personal information or other uses that may be considered targeted advertising, for the device and browser you used to visit our website.

7. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may request access to the personal information we hold about you.

Right to Correction

You may request that inaccurate or incomplete personal information be corrected.

Right to Deletion

You may request the deletion of your personal information, subject to applicable legal exceptions.

Right to Opt Out of Targeted Advertising

You may have the right to opt out of certain processing activities involving targeted or interest-based advertising.

Right to Opt Out of Sale or Sharing

Where applicable, you may request that we stop selling or sharing your personal information as defined under applicable privacy laws.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent, subject to applicable legal requirements.

Right to Privacy Preference Signals

We respect recognized privacy preference signals, including Global Privacy Control (GPC), where required by applicable law.

How to Exercise Your Privacy Rights

Where available, you may manage your cookie preferences through the Cookie Settings mechanism on our website.

You may also submit a privacy-related request by contacting us at:

Email: service@ciltavo.com

Please include sufficient information to help us understand and process your request.

We may need to verify your identity before processing certain requests.

We will respond to eligible requests within the timeframes required by applicable privacy laws.

You will not be discriminated against for exercising your applicable privacy rights.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. INTERNATIONAL DATA TRANSFERS

Our business operates from China and serves customers in different countries and regions.

Your personal information may be processed or transferred to countries other than the country in which you reside, including locations where our service providers and business partners operate.

Where required by applicable law, we will take appropriate measures to protect personal information transferred internationally.

10. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, services, or platforms.

These third parties maintain their own privacy policies and data practices. We are not responsible for the privacy practices, content, or security of websites that we do not operate.

We encourage you to review the applicable privacy policies before providing personal information to third-party services.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, applicable laws, or privacy requirements.

Any updates will be posted on this page with a revised Last Updated date.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information below.

Store Name: CILTAVO

Operated by: Nanchang Quxun Labor Services Co., Ltd.

Business License Entity: Nanchang Quxun Labor Services Co., Ltd.